Terms & Conditions

Terms of Service — Shopnity (shopnity.in)
Effective Date: 8 October 2025
Support: support@shopnity.in | +91 9202876008

Please read these Terms & Conditions (“Terms”) carefully before using Shopnity.in. By placing an order, you agree to be bound by these Terms.

1. Contract & Order Acceptance

All orders placed on Shopnity.in are subject to acceptance and availability. Once you place an order, you will receive an order confirmation email. Acceptance of your order and formation of the contract between you and Shopnity occurs when we send you a shipping confirmation.

We reserve the right to refuse or cancel any order for any reason (including product unavailability, errors in product or pricing information, suspected fraud).

2. Prices & Payment

Product prices are displayed in INR and include applicable taxes unless stated otherwise.

We accept COD, UPI, debit/credit cards, and netbanking. Payment processing for online payments is handled by third-party payment gateways; Shopnity does not store full payment card details.

For online paid orders, we will ship within 24 hours of successful payment (excluding Sundays & Government holidays) unless otherwise specified.

3. Cancellation & Modification

Online paid orders: Cancellation or modification requests must be made within 3 hours of placing the order. After processing/shipment, orders cannot be cancelled.

COD orders: Cancellation/modification requests must be made within 24 hours of placing the order or during the verification call. Once shipped, COD orders cannot be cancelled.

4. Shipping, Returns & Refunds

Shipping and returns policies are described on our Shipping & Delivery and Returns & Refund pages — please refer to those pages for full details.

5. Product Information & Liability

While we strive to provide accurate product descriptions, colours and specifications may vary. Shopnity is not liable for inaccuracies arising from supplier-provided content.

To the fullest extent permitted by law, Shopnity’s liability for any claim arising from use of the site or purchase of products is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential loss.

6. Intellectual Property

All content on Shopnity.in (text, images, logos, graphics) is owned or licensed to Shopnity. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

7. Links to Third Parties

Our site may contain links to third-party sites, suppliers, or services. We are not responsible for their content or policies.

8. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site or placing an order, you consent to our collection and use of your personal data as described in the Privacy Policy.

9. Force Majeure

We are not liable for failures due to causes beyond reasonable control (natural disasters, strikes, government action, pandemics, courier disruptions).

10. Indemnity

You agree to indemnify and hold Shopnity and its affiliates harmless from any claims arising from your breach of these Terms or misuse of the site.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India, unless otherwise agreed in writing.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the site after changes constitutes acceptance of the revised Terms.